Frequently Asked Questions
We have tried to cover many queries here. However, if you can’t find the answer to your questions below – please Whatsapp us - +91 9867344756
About Atrangi
Atrangi Studio has its warehouses in Mumbai, Maharashtra and Gurugram, Haryana.
Currently, we operate solely through our online platform (www.atrangistudio.com) and do not have a physical store.
Yes, all our products are carefully handcrafted by skilled artisans across India.
We offer a diverse range of products, including home linen, table décor, wall décor, lighting, all reflecting Indian artistry.
Absolutely, we are proud to collaborate with local artisans from various regions of India, supporting their creativity and craftsmanship.
Yes, we are committed to ethical sourcing and supporting fair labour practices.
Orders Updates
Shipping is FREE for orders above ₹799. For orders below ₹800, we levy a shipping fee of ₹100.
We accept various payment methods, including credit/debit cards, net banking, UPI, and some wallets. We also accept Cash On Delivery (COD).
Yes, you can pay Cash on Delivery (COD) for your orders. However, we recommend online payment for faster and more efficient delivery experience.
Orders are generally dispatched within two working days. The shipping could take anywhere between 2-8 days depending on the delivery location.
We ship only pan India at the moment. However, please share your query over email or Whatsapp and let’s explore if we can ship internationally for you.
Please do not worry! Please write to us at hello@atrangistudio.com with images of the product highlighting the damages within 48 hours of receiving the order. We will check and exchange the product if it is in stock, else, we will process the refund.
Please note all products are handcrafted and hence, slight variation is possible.
We hope you do not have to bother with this. Since most products are made-to-order, we do not accept return/refund/exchange unless the product is delivered damaged.
Others
You can reach our customer support team by email – hello@atrangistudio.com or Whatsapp +91 9867344756
Do you accept customisation requests?
Yes, we accept customisation requests in the case of 20 or more quantities of a particular product variant.
Yes, we accept bulk orders. Be it corporate gifting, wedding favors, personal gifting, etc – we cater to all such queries. Please email hello@atrangistudio.com or Whatsapp +91 9867344756 your requirements – product, quantity, timeline. Make your moments Atrangi with us.
We are open to exploring retail opportunities. Please write to us hello@atrangistudio.com or Whatsapp +91 9867344756.
We receive many queries and try to respond as quickly as possible. However, please allow us 24-48 hours to get back to you.