Exchange & Return Policy

Returns & Exchanges

All our products are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other.

An irregular weave or print or a stitch should not be taken as a defect as handcrafted products will not show consistent uniformity like a machine-made product. Handcrafted, by definition, means a glorious uncertainty when it comes to uniformity.

Despite these variables, at Atrangi Studio, we stand behind the quality of our products and we allow exchange/ return/ refund (for eligible product categories) in certain cases.

The exchange, return & refund policies mentioned below are applicable only on orders placed online through our official website (www.AtrangiStudio.com) and not applicable for products bought at offline stores or on any third-party platforms.

Atrangi Studio accepts exchange/return/refund requests within 48 hours of order delivery. You can email us at hello@atrangistudio.com or Whatsapp us on +91 9867344756.

I received my item but it was damaged in shipping. What should I do?
If you believe that the packaging at the time of delivery is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us at +91 9867344756 or email us at hello@atrangistudio.com mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.

What if the product is damaged?
In case the product inside is damaged, please write to us at hello@atrangistudio.com with images of the product highlighting the damages within 48 hours of receiving the order. We will check and exchange the product if it is in stock, else, we will process the refund.

What if I received the wrong item?
In such a case we will gladly work with you to get the correct item to you as long as we are notified via email within 48 hours of receiving the order.

The product doesn’t fit my requirements. I have changed my mind about the item. Can I return it?.
We mention all product dimensions, materials, care instructions, and various products on our website. We request and expect our customers to go through the details and take an informed decision. All our products are handcrafted by artisans across India. We do not accept returns, exchanges, refunds on such accounts.

Frames

Beautiful product
Only thing one came very late n it was not intimated

Excellent

Very nice color combination..embroidery work is good..

Majestic Face @ Classic Product

best to decor your office which vibrates through its colors and presence.

Red Blue Handpainted Wooden Elephant Stool

Lamps

They changed the look of my room. Beautiful 👍

Gud product but it should be little bigger in size

Product is gud bt it should be little bigger

Really cute accessory for ur garden

Loved the garden stakes
Have kept three of them.. and gifted the other two .. everyone just loved it

PRETTIEST BUY EVER

I was so excited when I had placed the order for the mirror bc I saw it in a reel and it was just sooo pretty and I wasn’t disappointed even a single bit. Such pretty colours, such beautiful artwork, had to clean it up a bit but once that was done, it was GORGEOUS. I can’t wait to get pretty mirror selfies in desi and boho fits with that mirror aaaahhhhhhhh🥹🥹

The art i got is of good quality. It was exactly the same as it was seen in the photos.
The space I chose it for looks very beautiful .. Thank you atrangi

Great as a gift, timely delivery

You get what you pay for, quite a beautiful item to gift.

Fabulous .. fantastic … value for money

Ivory Cow Wall Decor Handpainted

best product

best handicraft with love

Pretty frames

Very good quality

Wooden frames blue green red

Absolutely loved it

Picture perfect

Loved the mirror and its beautiful colours

Good product. Looks more like a toy. Sturdy and strong

Beautiful article

Looking forward for next article

Beautiful embroidery and clean art work

I like the table runner Khambadiya Patchwork. Awesome color combination.

Happy With Price and Quality

This is very unique product for your own decor or to offer a gift to friends and relatives. Very attractive color and multi use stool. I purchased it for my new born grandchildren to sit on it. This is totally new way of it's usage.

Dream come true

My gift was for my baby sister who turned 50 this year.

.she was sooper excited to get this gift..kudos Atrangi team

White Patchwork Runner

Lovely, aesthetic piece of furniture

Elegant Elephant

It is very beautifully hand painted and is very strong. It fell once by mistake but it didn't break. The colours are vibrant and the shape is very clean. It has added charm in my living room.