Skip to content

Cart

Your cart is empty

Exchange & Return Policy

Returns & Exchanges

All our products are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other.

An irregular weave or print or a stitch should not be taken as a defect as handcrafted products will not show consistent uniformity like a machine-made product. Handcrafted, by definition, means a glorious uncertainty when it comes to uniformity.

Despite these variables, at Atrangi Studio, we stand behind the quality of our products and we allow exchange/ return/ refund (for eligible product categories) in certain cases.

The exchange, return & refund policies mentioned below are applicable only on orders placed online through our official website (www.AtrangiStudio.com) and not applicable for products bought at offline stores or on any third-party platforms.

Atrangi Studio accepts exchange/return/refund requests within 48 hours of order delivery. You can email us at hello@atrangistudio.com or Whatsapp us on +91 9867344756.

I received my item but it was damaged in shipping. What should I do?
If you believe that the packaging at the time of delivery is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us at +91 9867344756 or email us at hello@atrangistudio.com mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest. 

What if the product is damaged?
In case the product inside is damaged, please write to us at hello@atrangistudio.com with images of the product highlighting the damages within 48 hours of receiving the order. We will check and exchange the product if it is in stock, else, we will process the refund.

What if I received the wrong item?
In such a case we will gladly work with you to get the correct item to you as long as we are notified via email within 48 hours of receiving the order.

The product doesn’t fit my requirements. I have changed my mind about the item. Can I return it?.
We mention all product dimensions, materials, care instructions, and various products on our website. We request and expect our customers to go through the details and take an informed decision. All our products are handcrafted by artisans across India. We do not accept returns, exchanges, refunds on such accounts.

Based on 1036 reviews
85%
(876)
15%
(159)
0%
(1)
0%
(0)
0%
(0)
No words about its beauty

Really attractive and by seeing, gets some positive vibes to mind and the whole room. Thanks for the timely delivery.

The lovely diyas created quite an amazing ambience and brighter up my house no end! I'm at a loss for words. Thank you 🙏

Assorted Blue Pottery Diya (Set Of 10)

Colours

They are pretty but the colours are a bit faded, could be slightly brighter.

Lotus Blue Pottery Diya (Set Of 5)

Absolutely lovely lamps

Lamps are of really good quality, packing is really good so it’s easy to store it back after use. I gifted it to my sister and she loved it.

White Patchwork Runner

N
Set of 5 Wall Frames
Neeraj Kaushal

Set of 5 Wall Frames

Turquoise Handpainted Elephant Wall Decor

Amazing

Ganesh Tea light holder was really amazing 😻. Highly appreciated by the person to whom it was gifted. She said” It’s so cute.” In future, would love to order more items🙏..

Nice piece,
but small in size
design beautiful and it added a beautiful look to my living room..
,

Beautiful diyas

These diyas are beautiful. They enhanced my home decoration this Diwali.

Good product

Good product, looks elegant

Diyas

Excellent quality Diyas.

Blue Handpainted Elephant Wall Decor

Excellent product, first i have purchased one just to chk, as this site is new for me so used COD payment method, but it's so nice so next time purchased one more blue hand painted elephant head, three wall frames and one decorative stool... Recoment this site to buy unique collection..

Heritage Bloom Trio - Set Of 3 Frames

Very nice frames, painting is very beautiful and elegant. Recommend to buy...

Nice look

I loved it

Loved the products!

Super high quality, executed to perfection, beautifully packed and shipped in time for gifting to special friends. Am delighted with this experience and will definitely be a repeat customer.

Good. But it looks fade than what is shown. Specially border. Border looks like silk in the picture but actually little fade cotton

R
Lotus Blue Pottery Diya (Set Of 5)
Roy Choudhury Deepika

Beautiful pieces

Beautiful handcrafted diyas. Added extra sparkle to my Diwali .

Colorful Diyas

Awesome artistic diyas. Great for home and Gifting.
Reusable and pretty.

Diyas

Very creative

Beautiful Diyas

Excellent designer diyas

Beautiful product

It is really beautiful n really enhanced our Diwali decor