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Exchange & Return Policy

Returns & Exchanges

All our products are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other.

An irregular weave or print or a stitch should not be taken as a defect as handcrafted products will not show consistent uniformity like a machine-made product. Handcrafted, by definition, means a glorious uncertainty when it comes to uniformity.

Despite these variables, at Atrangi Studio, we stand behind the quality of our products and we allow exchange/ return/ refund (for eligible product categories) in certain cases.

The exchange, return & refund policies mentioned below are applicable only on orders placed online through our official website (www.AtrangiStudio.com) and not applicable for products bought at offline stores or on any third-party platforms.

Atrangi Studio accepts exchange/return/refund requests within 48 hours of order delivery. You can email us at hello@atrangistudio.com or Whatsapp us on +91 9867344756.

I received my item but it was damaged in shipping. What should I do?
If you believe that the packaging at the time of delivery is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us at +91 9867344756 or email us at hello@atrangistudio.com mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest. 

What if the product is damaged?
In case the product inside is damaged, please write to us at hello@atrangistudio.com with images of the product highlighting the damages within 48 hours of receiving the order. We will check and exchange the product if it is in stock, else, we will process the refund.

What if I received the wrong item?
In such a case we will gladly work with you to get the correct item to you as long as we are notified via email within 48 hours of receiving the order.

The product doesn’t fit my requirements. I have changed my mind about the item. Can I return it?.
We mention all product dimensions, materials, care instructions, and various products on our website. We request and expect our customers to go through the details and take an informed decision. All our products are handcrafted by artisans across India. We do not accept returns, exchanges, refunds on such accounts.

Based on 906 reviews
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Heritage Red Handpainted Wooden Mirror

Extremely beautiful

It was really a very nice piece of art which is still surviving just because of these artists.

Superb quality

Quality of Diya is too good. Size is also prefect. Colours are very attractive. Packing is good. Happy with this product.

Size small hai
But cute hai

Beautiful diyas

Beautifully crafted.

Assorted Blue Pottery Diya (Set Of 10)

Black Colourful Handpainted Wooden Elephant Stool

Jasmine Blue Pottery Diya (Set Of 5)

Perfect for Diwali decor

Looks very elegant and beautiful! Just cannot wait to use them this Diwali!

Really pretty especially the red and light blue ones

Size

It’s beautiful but size is little smaller than shown in pic.

S
Set Of 3 Wall Frames
Shreya Bahirat

Set Of 3 Wall Frames

Very cute

Atrangi wooden elephant head is a true work of art !

Excellent and unique design . However product quality inspection before dispatch of item need attention.

Fabulous

Delightful divas,beautiful work of art

Product quality is Good.

Heritage Red Handpainted Wooden Mirror

Assorted Blue Pottery Diya (Set Of 10)

Midnight Blue Handpainted Wooden Mirror

Assorted Bird wooden garden stake

Very beautiful bird stake

excellent artifact

some improvement points
1. mounting points were different on both artifact.
2. they were not standard type so had to make different arrangements for each one

Exactly like photo, good quality

Must Buy!!!

Decorative Elephant stools

Very nicely made set of decrotaive elephant stools. Kudos to tribal art🙏🙏

Heritage Red Handpainted Wooden Mirror

🪔…… for Diwali

Excellent quality of the pottery diyas …… good finishing , packaging was really good too 👍